Terms & Conditions

This Terms and Conditions Agreement (“Agreement”) is effective as of 23/03/2024.

  1. Introduction

Welcome to PokharaMobileStore.com. This Agreement is between you (“User”) and the Pokhara Mobile Store (“Company”, “we”, “us”, or “our”). This Agreement governs your access to and use of the Website and our services related to the purchase of electronic products.

  1. User Agreement

By accessing or using the Website, you agree to be bound by the terms and conditions set forth in this Agreement. If you disagree with any of these terms, you may not access or use the Website.

  1. User Conduct

You agree to use the Website only for lawful purposes and in accordance with this Agreement. You agree not to:

  • Gain unauthorized access to the Website or any computer systems or networks connected to the Website.
  • Interfere with the security of the Website or attempt to disrupt website functionality.
  • Use the Website to transmit any viruses, malware, or other harmful code.
  • Engage in any fraudulent or illegal activity through the Website.
  • Violate any intellectual property rights of the Company or any third party.
  1. Intellectual Property

The Website and its content, including logos, trademarks, product descriptions, and other materials (“Content”) are the intellectual property of the Company or its licensors. You agree not to reproduce, modify, distribute, or commercially exploit the Content without the express written permission of the Company.

  1. Orders and Sale

5.1 Product Information: We strive to provide accurate information on the Website, including product descriptions, pricing, and availability. However, we reserve the right to correct any errors or inaccuracies and to change product information at any time without prior notice.

5.2 Ordering Process: To place an order, you must follow the online shopping process on the Website. This process involves adding items to your cart, reviewing your order, providing your shipping and billing information, and selecting a payment method.

5.3 Order Acceptance & Confirmation: Your order constitutes an offer to purchase a product. We reserve the right to reject your order for any reason. You will receive confirmation of your order by email upon acceptance. The contract for purchase is formed upon our confirmation.

5.4 Pricing & Payment: We accept various payment methods as indicated on the Website. All prices are listed in Nepalese Rupees (NPR) and may be subject to additional charges like taxes or shipping costs. These charges will be clearly displayed before completing your order.

5.5 Order Cancellation: You may cancel your order before it is shipped by contacting us through the methods provided on the Website. We reserve the right to cancel an order at any time, such as due to unavailability of a product or a payment issue.

  1. Delivery and Shipping

6.1 Delivery Estimates: We strive to deliver your order within the estimated timeframe displayed at checkout. However, delivery times may vary depending on your location and chosen shipping method.

6.2 Shipping Costs: Shipping costs are calculated based on your order weight, destination, and chosen shipping method. The total shipping cost will be displayed before completing your order.

6.3 Risk of Loss: Risk of loss for purchased products passes to you upon delivery by the shipping carrier.

7 Return and Refunds

7.1 Return Policy: You may return a product within 3 days of delivery if it is unopened, unused, and in its original packaging. For more detailed information on eligible returns and the process, please refer to our  Refund and Return Policy

7.2 Refund Process: To initiate a return, please contact us through the methods provided on the Website. Once we receive and inspect the returned product, we will issue a full refund to the original payment method within 7 business days.

7.3 Return Shipping Costs: You are responsible for covering the cost of return shipping unless the return is due to our error (e.g., incorrect item shipped).

  1. Warranty and Disclaimer

8.1 Warranty Information: We offer a manufacturer’s warranty on certain products as specified on the product page. Please refer to the product documentation for warranty details.

8.2 Disclaimer of Warranties: WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE OR PRODUCTS WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE WEBSITE OR PRODUCTS WILL BE UNINTERRUPTED OR ERROR-FREE.

8.3 Limitation of Liability: WE SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING OUT OF YOUR USE OF THE WEBSITE OR PRODUCTS, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

  1. Termination

We reserve the right to terminate your access to the Website for any violation of this Agreement.

  1. Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of Nepal. Any dispute arising out of or relating to this Agreement shall be resolved through [Indicate preferred method of dispute resolution, e.g., arbitration or mediation].

  1. Entire Agreement

This Agreement constitutes the entire agreement between you and us regarding your use of the Website and the purchase of products.

  1. Modifications to T&C

We reserve the right to modify this Agreement at any time. We will update the “Effective Date” at the top of this Agreement to reflect the date of the changes. We encourage you to periodically review this Agreement to stay informed of any updates. Your continued use of the Website following the posting of the revised Agreement constitutes your acceptance of the changes.

  1. Severability

If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

  1. Contact Us

If you have any questions about this Agreement, please contact us through the methods provided on the Website.

Pokhara Mobile Store & Accessories, ChipleDhung Pokhara, 9856085887, PokharaMobileStore.com

23/03/2024

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