Terms and Conditions

1. Introduction

Welcome to PokharaMobileStore.com. This Terms and Conditions Agreement (“Agreement”) is between you (“User”) and the Pokhara Mobile Store (“Company”, “we”, “us”, or “our”). This Agreement governs your access to and use of the Website and our services related to the purchase of electronic products.

By accessing or using the Website, you agree to be bound by the terms set forth herein. If you disagree with any of these terms, you may not access or use the Website.

2. User Conduct

You agree to use the Website only for lawful purposes. You agree not to:

• Gain unauthorized access to the Website or any connected systems/networks.
• Interfere with website security or attempt to disrupt its functionality.
• Transmit any viruses, malware, or harmful code.
• Engage in any fraudulent or illegal activity.
• Violate the intellectual property rights of the Company or third parties.

3. Intellectual Property

The Website and its content—including logos, trademarks, product descriptions, and materials (“Content”)—are the intellectual property of the Company or its licensors. You agree not to reproduce, modify, distribute, or commercially exploit the Content without express written permission.

4. Orders and Sale

4.1 Product Information

We strive to provide accurate details regarding pricing, availability, and descriptions. However, we reserve the right to correct any errors and change information at any time without prior notice.

4.2 Ordering & Confirmation

Placing an item in your cart and completing checkout constitutes an offer to purchase. We reserve the right to reject orders. A contract of purchase is formed only upon receiving your confirmation email.

4.3 Pricing & Payment

All prices are listed in Nepalese Rupees (NPR) and may include taxes or shipping fees, which are clearly displayed at checkout. We support flexible online payment methods, mobile gateways, and cash on delivery.

4.4 Order Cancellation

You may cancel your order before it ships by contacting our support team. We also reserve the right to cancel orders due to stock unavailability or payment processing issues.

5. Delivery and Shipping

We provide nationwide shipping across Nepal alongside free delivery within Pokhara Valley and free store pickup options. Delivery estimates vary based on your location and chosen shipping method. Risk of loss passes to you upon delivery by the carrier.

6. Return and Refunds

You may return a product within 3 days of delivery if it is unopened, unused, and in its original packaging. Once inspected, full refunds to the original payment method are processed within 7 business days. You cover return shipping costs unless the return is due to our error.

7. Warranty and Limitation of Liability

We offer manufacturer warranties on specified products as outlined on product documentation. The Website and products are provided on an "as-is" basis, and we disclaim all implied warranties of merchantability or fitness for a particular purpose. Our liability for any damages arising from your use of the site or products is strictly limited.

8. Governing Law & Contact

This Agreement is governed by the laws of Nepal. If you have any questions, reach out to us at: